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FAQ

Frequently Asked Questions

An FAQ section typically contains a list of questions and their corresponding answers.

What is ZERTH PAY?

ZERTH PAY is a digital payment solution that enables users to make transactions by scanning Smart codes with their mobile devices.

How does ZERTH PAY work?

To use ZERTH PAY, simply open the app, scan the Smart code displayed at the merchant’s location, and enter the payment amount. Confirm the transaction and the payment will be processed instantly.

Is ZERTH PAY secure?

Yes, ZERTH PAY employs sophisticated security measures to safeguard your payment details. It uses encryption protocols and robust authentication methods to secure the safety of your transactions.

Can I use ZERTH PAY for online purchases?

ZERTH PAY is mainly intended for face-to-face transactions in physical stores. Nonetheless, it may also be accepted as a payment method by certain online retailers.

Which mobile devices are compatible with ZERTH PAY?

ZERTH PAY is compatible with both Android and iOS devices. Simply download the ZERTH PAY app from the respective app stores and follow the setup instructions.

Are there any transaction limits with ZERTH PAY?

Transaction limits may vary depending on the specific implementation of ZERTH PAY. Some merchants or banks may impose transaction limits to ensure security. Check with your service provider for any applicable limits.

Can I link multiple bank accounts or payment methods to ZERTH PAY?

ZERTH PAY allows you to link multiple bank accounts or payment methods, providing flexibility in choosing the source for your transactions. You can manage your linked accounts within the ZERTH PAY app.

What should I do if I encounter issues with ZERTH PAY during a transaction?

If you experience any issues or have questions about ZERTH PAY, please contact our customer support team. They will be happy to assist you and resolve any concerns promptly.

Is ZERTH PAY available internationally?

ZERTH PAY availability may vary by region. While it is widely adopted in many countries, it’s recommended to check with your local merchants or financial institutions to confirm ZERTH PAY support in your location.

Can I view transaction history and receipts in ZERTH PAY?

Yes, ZERTH PAY provides a transaction history feature where you can view details of your past transactions, including dates, amounts, and merchant information. You can also generate digital receipts for your records.